Terms

LlamaFilings prepares and files company formation documents and provides bookkeeping, payroll, tax and compliance services. We are not a law firm, we do not provide legal advice or legal representation, and no communication from us creates a lawyer client relationship.

Work begins when we have confirmed scope and fees in writing and you have accepted. Fixed fee work is quoted before it starts. Ongoing monthly services continue until either side gives notice, and end at the end of the month in which notice is given.

Our service fee is separate from government filing fees, which are set by the relevant authority, are payable to that authority, and can change without notice. We quote the current government fee at the time of instruction. If it changes before filing we tell you before proceeding.

You are responsible for the accuracy and completeness of the information you give us. We prepare filings and returns from what you provide. If information is wrong or withheld, the consequences of a filing made on that basis rest with you.

We control how quickly we prepare and submit. We do not control how quickly a registry or tax authority processes. We give realistic expectations and tell you when something is waiting on them rather than on us. Government processing times are not guarantees.

You can reach us by telephone on (346) 626-4200 or by email at info@llamafilings.com. There are no forms on this site and nothing on it collects a phone number.

Giving us a mobile number, by telephone, by email or when you engage us, is optional and is your consent for us to reply by text message about your enquiry and, if you engage us, about the work itself. Message frequency varies with what is happening on your matter. Message and data rates may apply. Reply STOP to opt out, which takes effect immediately and permanently unless you ask us to start again, or HELP for contact details. Carriers are not liable for delayed or undelivered messages. What we do with the number is set out in the privacy policy, and the short version is that it is never sold, shared or passed to anybody else.

Nothing said in a text message or a telephone call constitutes legal or tax advice for your circumstances, and none of it varies these terms or an engagement letter. Where something matters, we confirm it by email, because that is the record both sides can rely on later.

Our liability in connection with any engagement is limited to the fees paid to us for that engagement, except where liability cannot lawfully be limited. We are not liable for losses arising from information you did not give us or from decisions you took without asking.

If we have not yet submitted a filing and you cancel, we refund our service fee less any work already performed. Once a government fee has been paid to a registry it is not recoverable by us. Where a rejection is our error, we correct and refile at our cost.

Either side can end it. Your records and accounting files are yours, and we will provide them and cooperate with whoever takes over without obstruction.